The platforms sector is experiencing profound transformation. Trading platforms are converging into comprehensive wealth managers, requiring regulatory guidance on hybrid models. Digital innovation accelerates with new entrants leveraging technology that demands flexible frameworks. AI proliferation creates both opportunity and regulatory uncertainty.
Co-manufacturing and white-label partnerships reshape service delivery, raising questions about outsourcing and consumer protection. Market consolidation underscores the importance of a strong collective voice. Our policy work ensures regulatory frameworks evolve alongside industry innovation.
We focus resources on the most critical challenges facing platforms, developing specialist groups as emerging priorities demand collective attention.
Improving the transfer experience represents one of the greatest opportunities to enhance customer outcomes. Our Transfers Working Group makes investment transfers faster, simpler and more transparent through sector-wide collaboration and innovation. We bring together platform operations, compliance, technology and client service expertise to assess current processes and develop practical recommendations for standardization across both in-specie and cash transfers. Through sector surveys, pilot projects and open dialogue among platforms, advisers, regulators and technology providers, we’re reducing friction, enhancing transparency and creating consistency – making it easier for investors to move and consolidate their assets with confidence.
As platforms become critical infrastructure for millions of UK investors, operational resilience has never been more important. Our Operational Resilience Workstream strengthens business continuity across the sector by developing industry-wide frameworks, governance models and infrastructure investment strategies aligned with regulatory expectations. We establish secure channels for real-time operational intelligence sharing, incident reporting and collaborative response, while defining baseline resilience standards, vulnerability management frameworks and third-party risk protocols. Through sector-wide training programs and coordination with industry utilities and critical service providers, we help members build robust preventative and recovery capabilities while ensuring regulatory requirements remain proportionate for platforms of all sizes.
AI and data innovation are transforming wealth management, creating opportunities to enhance efficiency and customer outcomes while raising important questions about governance, ethics and compliance. Our AI & Data Working Group shapes responsible deployment across the sector by developing frameworks that balance innovation with consumer protection and risk management. Senior technology and data leaders establish standards for responsible AI deployment, address bias prevention and transparency, and create best practices for data quality, analytics and sharing protocols aligned with open finance. By engaging with the FCA Innovation Unit on proportionate frameworks, we ensure platforms leverage AI to drive operational excellence and personalize experiences while maintaining the highest standards of trust and ethical use.
Cyber threats pose existential risks to platforms and investors, with increased digital transactions creating heightened exposure to fraud, money laundering and cybercrime. Our Cybersecurity & Cyber Resilience Working Group strengthens security posture by developing frameworks aligned with DORA and UK regulatory requirements. We coordinate sector-wide programs through established networks, deploying threat intelligence sharing platforms with real-time information exchange. By establishing baseline security standards, vulnerability management frameworks, third-party risk protocols and incident response playbooks, we create mutual support for cyber incidents. Through resilience testing, crisis exercises, security training and regular CISO briefings, we build capability across member organizations while engaging with law enforcement and regulators to protect investor assets.
Platforms face increasingly sophisticated financial crime threats spanning fraud, money laundering and techniques that exploit technology and human vulnerability. Our Financial Crime Working Group strengthens awareness and capabilities through a risk-based approach focused on threats unique to platform operators. We promote best practice for prevention frameworks, risk management and controls tailored to digital environments. By facilitating intelligence sharing partnerships, coordinating with bodies like the Joint Money Laundering Steering Group and sharing best practice in data analytics, transaction monitoring and KYC processes, we help members build stronger preventative measures. Working collaboratively with regulators and law enforcement while advocating for proportionate requirements, we enable platforms to stay ahead of evolving criminal tactics.
Improving the transfer experience represents one of the greatest opportunities to enhance customer outcomes. Our Transfers Working Group makes investment transfers faster, simpler and more transparent through sector-wide collaboration and innovation. We bring together platform operations, compliance, technology and client service expertise to assess current processes and develop practical recommendations for standardization across both in-specie and cash transfers. Through sector surveys, pilot projects and open dialogue among platforms, advisers, regulators and technology providers, we’re reducing friction, enhancing transparency and creating consistency—making it easier for investors to move and consolidate their assets with confidence.
As platforms become critical infrastructure for millions of UK investors, operational resilience has never been more important. Our Operational Resilience Workstream strengthens business continuity across the sector by developing industry-wide frameworks, governance models and infrastructure investment strategies aligned with regulatory expectations. We establish secure channels for real-time operational intelligence sharing, incident reporting and collaborative response, while defining baseline resilience standards, vulnerability management frameworks and third-party risk protocols. Through sector-wide training programs and coordination with industry utilities and critical service providers, we help members build robust preventative and recovery capabilities while ensuring regulatory requirements remain proportionate for platforms of all sizes.
AI and data innovation are transforming wealth management, creating opportunities to enhance efficiency and customer outcomes while raising important questions about governance, ethics and compliance. Our AI & Data Working Group shapes responsible deployment across the sector by developing frameworks that balance innovation with consumer protection and risk management. Senior technology and data leaders establish standards for responsible AI deployment, address bias prevention and transparency, and create best practices for data quality, analytics and sharing protocols aligned with open finance. By engaging with the FCA Innovation Unit on proportionate frameworks, we ensure platforms leverage AI to drive operational excellence and personalize experiences while maintaining the highest standards of trust and ethical use.
Cyber threats pose existential risks to platforms and investors, with increased digital transactions creating heightened exposure to fraud, money laundering and cybercrime. Our Cybersecurity & Cyber Resilience Working Group strengthens security posture by developing frameworks aligned with DORA and UK regulatory requirements. We coordinate sector-wide programs through established networks, deploying threat intelligence sharing platforms with real-time information exchange. By establishing baseline security standards, vulnerability management frameworks, third-party risk protocols and incident response playbooks, we create mutual support for cyber incidents. Through resilience testing, crisis exercises, security training and regular CISO briefings, we build capability across member organizations while engaging with law enforcement and regulators to protect investor assets.
Platforms face increasingly sophisticated financial crime threats spanning fraud, money laundering and techniques that exploit technology and human vulnerability. Our Financial Crime Working Group strengthens awareness and capabilities through a risk-based approach focused on threats unique to platform operators. We promote best practice for prevention frameworks, risk management and controls tailored to digital environments. By facilitating intelligence sharing partnerships, coordinating with bodies like the Joint Money Laundering Steering Group and sharing best practice in data analytics, transaction monitoring and KYC processes, we help members build stronger preventative measures. Working collaboratively with regulators and law enforcement while advocating for proportionate requirements, we enable platforms to stay ahead of evolving criminal tactics.
Regular dialogue with the regulator and policymakers ensures platform perspectives inform policy from the earliest stages.
Coordinated, technically robust submissions that advance collective interests while protecting member confidentiality.
Our benchmark reporting and regulatory radar and tracker provides continuous monitoring, early warnings and impact analysis.
Building on partnerships with the adjacent trade associations and industry bodies to address shared challenges.
Policy advocacy is most effective when informed by diverse perspectives. We welcome member participation in our committees, forums and working groups. Contact our policy team to discuss regulatory challenges or join a workstream.
