The Platforms Association (the “Association”, “we”, “us”, “our”)
Cannon Place, 78 Cannon Street
London EC4N 6HL
A company limited by guarantee, registered in England and Wales.

Contact details:
Email: [email protected]

Introduction

The Platforms Association is committed to protecting and respecting your privacy.

This Privacy Policy (together with our website Terms & Conditions and any other documents referred to in it) explains how we collect, use, store and protect personal data that we collect from you, or that you provide to us. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

By using our website or engaging with us, you acknowledge this Privacy Policy. Where processing is based on consent, you may withdraw that consent at any time.

This website is hosted in the United Kingdom.

For the purposes of the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018 (together, the “Data Protection Laws”), The Platforms Association acts as a data controller and, in some limited circumstances, as a data processor.

References to “Regulations” in this policy mean the Data Protection Laws, as amended or replaced from time to time.

 

1. Information we may collect from you

We may collect and process the following personal data:

1.1 Information you give to us

You may provide information about yourself by:

• completing forms on our website;
• registering for events, working groups or member access;
• applying for or maintaining membership;
• corresponding with us by email, telephone or other means; or
• participating in surveys, consultations, forums or discussion groups.

This information may include your name, organisation, job title, address, email address, telephone number, professional details and any other information you choose to provide.

If you contact us, we may keep a record of that correspondence.

1.2 Information we collect automatically

When you visit our website, we may automatically collect:

• technical information, including IP address, browser type and version, time zone setting, operating system and platform; and
• information about your visit, including URL clickstreams, pages viewed, page response times, interaction information and navigation paths.

1.3 Information we receive from other sources

We may receive information about you from third parties with whom we work, such as event partners, analytics providers, professional advisers or publicly available sources. Where appropriate, this information may be combined with information you provide to us.

2. Cookies

Our website uses cookies and similar technologies. Details of how we use cookies are set out in our Cookie Policy.

 

3. How we use your personal data

We may use your personal data for the following purposes:

3.1 Information you provide

We may process personal data to:

• administer membership, events, working groups and services;
• provide information, publications and communications you request;
• manage contractual relationships;
• communicate changes to our services or activities;
• maintain website security, record-keeping and backups;
• analyse usage of our website and services;
• present website content effectively;
• undertake research, consultation and policy engagement; and
• comply with legal and regulatory obligations.

3.2 Information collected automatically

We may process automatically collected information to:

• administer and improve our website;
• ensure website security;
• enable interactive features;
• compile aggregated statistical or demographic data; and
• enforce our website Terms & Conditions.

3.3 Legal bases for processing

Our processing is based on one or more of the following legal bases:

• performance of a contract;
• compliance with legal obligations;
• our legitimate interests as a trade association (including member engagement, policy activity and operational management); and
• consent, where required.

4. Special categories of personal data

We do not normally collect special category personal data. Where such data is provided, we will only process it with your explicit consent or where otherwise permitted by law.

 

5. Where we store your personal data

Personal data is primarily stored in the United Kingdom and European Economic Area. Some service providers may store or process data outside the UK.

Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place, including adequacy decisions or approved contractual protections.

While we take appropriate technical and organisational measures to protect personal data, transmission over the internet is not completely secure and is at your own risk.

 

6. Disclosure of your information

We may share personal data with:

• service providers, suppliers and contractors supporting our operations;
• professional advisers (including legal, audit and insurance);
• analytics and IT providers;
• regulators or authorities where required by law; and
• third parties in connection with a business transfer or restructuring.

We do not sell personal data.

 

7. Retention of personal data

We retain personal data only for as long as necessary for the purposes for which it was collected and to meet legal or regulatory requirements.

Unless a longer retention period is required, personal data will generally be retained for a minimum of two years following the end of our relationship.

 

8. Your rights

Under the Data Protection Laws, you have rights including:

• to be informed about how your data is used;
• to access your personal data;
• to request rectification of inaccurate data;
• to request erasure in certain circumstances;
• to restrict processing;
• to data portability;
• to object to processing, including direct marketing; and
• to object to automated decision-making and profiling.

Requests can be made free of charge. We may require verification of identity

 

9.Third-party websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies

 

10. Data accuracy

Please help us keep your personal data accurate and up to date by informing us of any changes

 

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page and, where appropriate, notified to you

 

12. Events and Mailing List Privacy Notice

When you register for an event, webinar, briefing, working group or mailing list operated by The Platforms Association, we will process your personal data for the purposes of:

• administering your registration and attendance;
• communicating event logistics, materials and follow-ups;
• maintaining attendance records;
• understanding engagement levels across our activities; and
• informing you about future Association events or publications that are relevant to your role or organisation.

The lawful basis for this processing is our legitimate interests as a trade association and, where applicable, the performance of a contract or your consent. You may unsubscribe from event communications or mailing lists at any time using the links provided or by contacting us.

We do not share event or mailing list data with sponsors or third parties for marketing purposes without your explicit consent

 

13. Communications

We may contact members and registered users by email, telephone or post in connection with Association activities.

 

14. Contact and complaints

If you have questions or requests regarding this Privacy Policy or wish to exercise your rights, please contact:

Email: [email protected]
Address: The Platforms Association, Cannon Place, 78 Cannon Street, London EC4N 6HL

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).